Welcome to Eternowood (referred to as “ we ” or “ the Company ” ). Please read these Terms of Use carefully before accessing or using this website. These Terms apply to all visitors, users, and customers of this website. By accessing, browsing, or placing an order, you agree to these terms. If you do not agree, please discontinue using the site immediately.
1. Website Usage Rules
1.1 Eligibility
1.1.1: This website is only available to users who are 18 years or older. Minors may use this website only under the supervision of a parent or guardian.
1.1.2: Users must ensure that the information provided during registration and usage is true, accurate, and complete. Updates must be made promptly if there are changes.
1.1.3: By accessing and using this website, you represent that you comply with applicable laws and regulations and will not engage in any illegal or unauthorized activities via this website.
1.2 Prohibited Activities
Users are prohibited from:
1.2.1: Copying, distributing, modifying, or using website content in any unauthorized manner.
1.2.2: Attempting to gain unauthorized access to the website or its servers.
1.2.3: Using the website for any illegal activities, including but not limited to fraud, posting false information, or infringing on others' intellectual property rights.
2. Intellectual Property
2.1: All content on this website, including but not limited to text, images, videos, designs, logos, icons, audio clips, and software, is the property of Eternowood or its licensors and is protected by Chinese and international copyright laws.
2.2 : Users may not copy, distribute, modify, or commercially exploit any content from this website without written authorization.
2.3: Unauthorized use of website content may result in legal ac
3. User Accounts
3.1: Users must register an account to access customization services. Account information must be truthful and accurate.
3.2: Users are responsible for safeguarding their account information, including passwords. Any activity conducted under the user's account is deemed the user's responsibility.
3.3: If unauthorized account use or security issues are detected, contact us immediately.
4. Orders and Payment
4.1: Users must provide clear customization requirements (eg, photos and design instructions). Full payment is required upon placing an order.
4.2: All payments must be made using secure payment methods provided by the Shopify platform.
4.3: Once an order is confirmed and production begins, it cannot be canceled or refunded.
5. Limitation of Liability
5.1: Eternowood is not responsible for losses caused by force majeure (eg, natural disasters, wars, cyberattacks) or circumstances beyond our control.
5.2: We are not liable for losses resulting from improper use of products or failure to follow recommended maintenance practices.
5.3: In all cases, our maximum liability shall not exceed the total amount paid by the user for the product.
6. Privacy Protection
We strictly adhere to our privacy policy to ensure the security and confidentiality of user data. For details, please refer to our Privacy Policy .
7. Changes to Terms
Eternowood reserves the right to modify these terms at any time. Changes will be updated on this page and take effect immediately. Continued use of the site signifies acceptance of the modified terms.
Contact Information
Email: eternowood01@gmail.com
Address: Guangzhou Tianhe District, Dongpu Dama Road No. 17, Unit B91
